Contact Information

Please do not hesitate to contact us!

Our ticket desks serve customers during the theatres’ opening hours with queries regarding the programme and lost property. Please note that during busy times, such as on the weekends, our ticket desks may not be able to answer the phone and/or there may be delays in response times. Please also be aware that our ticket desks do not accept ticket reservations.

Calls made from a landline are charged the local network rate + €0.0557/min, while calls from mobile phones cost the mobile phone rate + €0.2232/min.

BioRex Kulttuurikasarmi, Helsinki

Ticket desk open:

Monday to Sunday from 12 p.m.

and closes right after the last screening has started.

075 756 1275

BioRex Lasipalatsi, Helsinki

Mon-Thu Closed
Fri-Sun Ticket desk opens half an hour (30 min) before the first screening starts and closes right after the last screening has started.

If you are a person with reduced mobility or assisting one, please contact the cinema’s customer service before your visit at the cinema, 075 756 1293.

Please note! Customer service is only available during the theaters opening hours on the weekends. On weekdays customer service at BioRex Kulttuurikasarmi can assist you, 075 756 1275.

BioRex Tripla, Helsinki

Ticket desk is open every day from 11.00 a.m. to 9 p.m.

075 756 1273

BioRex REDI, Helsinki

Ticket desk opens at 2 p.m. from Monday to Friday
Ticket desk opens at 11.30  a.m. from Saturday to Sunday

075 756 1291

BioRex Porvoo

Ticket desk opens half an hour (30 min) before the first screening starts and closes right after the last screening has started.

075 756 1285

BioRex Sveitsi, Hyvinkää

Ticket desk open:

Monday to Friday from 2 p.m.
Saturdays from 12 p.m.
Sundays from 1 p.m.

and closes right after the last screening has started.

075 756 1320

BioRex Riihimäki

Ticket desk opens half an hour (30 min) before the first screening starts and closes right after the last screening has started.

075 756 1322

BioRex Verkatehdas, Hämeenlinna

Ticket desk open:

From Monday to Friday from 2 p.m. until 8 p.m.
On Saturdays from 1 p.m. until 8 p.m.
On Sundays from 1 p.m. until 7 p.m.

 075 756 1282

BioRex Seinäjoki

Ticket desk opens half an hour (30 min) before the first screening starts and closes right after the last screening has started.

075 756 1305

BioRex Vaasa

Ticket desk opens half an hour (30 min) before the first screening starts and closes right after the last screening has started.

075 756 1287

BioRex Pietarsaari

Ticket desk opens half an hour (30 min) before the first screening starts and closes right after the last screening has started.

075 756 1294

BioRex Kajaani

Ticket desk opens half an hour (30 min) before the first screening starts and closes right after the last screening has started.

075 756 1284

BioRex Tornio

Ticket desk opens half an hour (30 min) before the first screening starts and closes right after the last screening has started.

075 756 1296

BioRex Rovaniemi

Ticket desk opens half an hour (30 min) before the first screening starts and closes right after the last screening has started.

075 756 1281